At PROJONMOLAB, we prioritize the protection and confidentiality of client data, user telemetry, and intellectual property. This Privacy Policy outlines how we collect, process, store, and safeguard data across our web platforms, APIs, and client engagements.
1. Information We Collect
We collect information necessary to provide software development services, project estimates, and secure application maintenance:
- Contact & Inquiry Data: Name, email address, company name, phone number, and project requirement details submitted via our contact forms.
- Technical Telemetry: Anonymized usage data, browser type, IP addresses, and performance metrics collected via essential analytics cookies.
- Client Project Artifacts: Source code, API credentials, and database schemas provided strictly under non-disclosure agreements (NDAs).
2. How We Use Your Data
Your information is used exclusively to fulfill contractual obligations and improve application user experience:
- Designing, deploying, and maintaining high-performance software applications.
- Responding to consultation requests and providing project status updates.
- Monitoring system uptime, security vulnerability audits, and API latency optimization.
- Ensuring compliance with GDPR, HIPAA, and industry-specific privacy frameworks where applicable.
3. Data Security & Storage
We enforce enterprise-grade security protocols across all infrastructure and development pipelines:
- All data transfers are encrypted using TLS 1.3 / AES-256 protocols.
- Access to client codebases and databases is restricted using multi-tier Role-Based Access Control (RBAC) and hardware key authentication.
- Data is hosted on SOC-2 compliant cloud infrastructure (Vercel, AWS, Neon PostgreSQL).
4. Third-Party Sharing
We never sell, rent, or trade personal or project data to third parties. Data is shared only with trusted infrastructure providers (e.g. cloud hosting, transaction processors) necessary for operating the service, bound by strict confidentiality agreements.
5. Your Data Rights
Depending on your location, you hold rights regarding your personal information:
- The right to request access to or export of your personal records.
- The right to request correction or complete deletion ("Right to be Forgotten").
- The right to opt-out of marketing or analytical communications.
6. Contact Privacy Office
For privacy inquiries, data deletion requests, or security audit reports, contact our team:
Email: projonmolab.help@gmail.com
Location: Sylhet & Dhaka, Bangladesh